Frequently asked questions
About our products:
Each bow purchased at Bows for a Princess is meticulously constructed with thought and care. We treat each bow as if it were going on our own little Princess. Your bow is put through a process of being checked and re-checked for flaws. All bows are made in a very clean, smoke-free bow studio. We only use high quality ribbons, felt, appliques, flowers, buttons and other materials. Each item is hand sewn for added strength. We would also like to add that our items are made in the USA by a large team of bow makers!
All bows are packaged professionally in a well sized box and wrapped well in tissue paper to prevent damage during their trip to your home. And of course freebies!
How much is shipping?
Shipping with Bows for a Princess is now a flat rate $3.50 for first class shipping. Our priority rate is flat rate $7.50. What does that mean if your package is heavier? We cover all charges. We are thankful for our customers and want them to be able to purchase more items and not spend all their money on shipping.
How long does it take for a purchase to be processed?
We have changed our order processing time to 2-3 business days before your items will ship! If you need a rush delivery or priority please add those to your cart.
For first class shipping please allow 3-7 business days for delivery depending on your location from us. We are located in Atlanta, Georgia.
If you need your item sooner, please choose Priority (2-3 business days) for a flat rate of $6.25.
Please email us if you need your order by a specific date -- perferably leave us a message in the memo box when checking out. This will ensure that your order request will show up on your original order.
What payments do you accept?
We accept all major credit cards and paypal!
Are your bows mass-produced or pre-made?
Absoutely not!! All our bows are custom, made when ordered in the USA! All bows are meticoulsly hand sewn for added strength!
What is your return policy?
We want all our customers to be 100% satisfied! If we make an error or sent a defective item, we will promptly replace as soon as we can. We do our best to accurately describe, photograph, model, and present each hair accessory style. If you are not happy please message us so we can make it right!
Condition of use:
We advise our customers to never leave a young child unattended while using our products. Our products contain small components and could potentially become a choking hazard. All Bows for a Princess products are for use at your own risk. By placing an order you agree that Bows for a Princess accepts no liability for use, misuse, or lack of supervision while using our products. If you have any questions or concerns, please feel free to contact us at any time!
Your privacy and information is very important to us and we have taken special measures to make sure your information is kept secure at all times. The information you provide to us will be used solely by us, to process your orders. We will not distribute, display or sell any information you entrust to us. We will also not solicit you or contact you outside of the order processing.
Do you accept custom orders?
Yes we do accept custom orders! Please email us with your requests and we can see what we can do for you! All custom orders are made special when ordered and can not be returned for any reason.
Where are you located?
We are located near Altanta, Georgia in the USA!